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HelpLine By Michael Guncheon

Card Readers or Digital Camera Drivers?
  • Lost Camera Driver
  • Megapixels & File Size
  • Mini-DV Problem
  • Image Transport Via Memory Card
  • Older Formats
  • File-Saving Challenges

    Lost Camera Driver

    I’m in a little bit of trouble. My hard drive was “lost” and had to be reformatted. I’m now trying to set up my Nikon Coolpix 880 camera again. I can’t find the disk with the driver for the camera! I tried the Nikon site and some others, to no avail! Is there a place where I can get the software to be able to run my camera again?

    Emilio Bole
    Via e-mail



    One quick solution to your problem is to use a memory card reader. First question: Why aren’t you using a memory card reader? That’s the easiest, fastest and most logical solution for downloading images from a digital camera. Card readers are fairly inexpensive today. You just leave it attached to your computer, remove the memory card from the camera (just like removing film), put the card into the reader, and the whole thing shows up as another drive on your computer. You just drag and drop the photos into a file folder you set up on your hard drive.

    If you really want to use the camera, keep in mind that attempting to find support for equipment that’s no longer sold can be a frustrating, never-ending quest. I realize that sometimes you’re not even aware that your equipment is no longer the current model available. I always recommend visiting the manufacturer’s Website on a regular basis to check for announcements about updated drivers, tips and other useful information on the products that you own.

    As for trying to find software or updates on manufacturer Websites, there doesn’t seem to be a standard for the location of software. Often, you’ll find software in the “support” or FAQ (Frequently Asked Questions) section, or you might have to use the Website’s search function to find what you’re looking for. A number of sites keep software in a group, so you might have to go to a current model page and look for a software download button.

    In your case, I checked the Nikon site, went to the Coolpix 885 page and chose the “download software” button. This selection took me to a page that listed many of Nikon’s software offerings available for download.

    Megapixels & File Size

    Why does a 2.1-megapixel digital camera result in a 5.9-megabyte file when saved as a TIFF? I thought megapixels and megabyte files have a 1:1 relationship. Another example is the Olympus E-10.
    Bob Magluyan
    Mission Viejo, California

    A pixel is a pixel is a pixel, right? Well, it all depends on the color depth of the pixel. The pixels that are created in digital cameras have a color depth of 24 bits. Every pixel has a value for red, green and blue, each of which is represented by 8 bits. (Multiply the 8 bits by the three colors and you get 24 bits for each pixel.) There are 8 bits in a byte, so each pixel is represented by three bytes. Your megapixel camera should produce a file size in megabytes that’s about three times the pixel count.

    Another difference in this special math for data sizes is that the term “K,” which stands for a thousand, is really counted as 1024 in bytes (1K equals 1024 bytes). When you consider “mega,” which is a thousand thousand, you can see that it isn’t as easy as multiplying the pixel count by three, but this will get you close.

    Mini-DV Problem

    It appears that the heads on my DV camcorder got out of whack. Video from the last part of my trip breaks up into mosaic patterns. The extent of “mosaic-ing” is different, depending on the camera. If I play back the tape in my camcorder, it appears to have only sporadic hits all over the frame and often a line of mosaic running down the left side of the frame, top to bottom. The same tape, when played in a new camcorder, breaks up into horizontal bands across the whole frame. This leads me to believe that the tape which was flawed in its recording and played back on the same flawed heads is less of a problem than the flawed tape played back on new heads. Is there any way to correct this and salvage the tape?
    Stephen B.
    Via e-mail

    Your logic is correct. My guess is that the tape path of your camcorder is no longer “in standard” (we’re talking very small dimensions for the layout of video tracks on a Mini-DV tape). The videotape rides in a precision-machined groove and is kept in that groove by the drive mechanism (pinch roller, capstan and tape guides). If the groove is damaged or has a buildup of dirt in it, or if the drive system is out of alignment, the recorder is now “unique.” The video heads are no longer tracking the proper path on the tape when it’s making a recording, so other machines have difficulty playing the video tracks.

    If the tape isn’t too out of whack (technical term—I know), you might have luck playing the tape in a DV deck that has “dynamic tracking.” With dynamic tracking, the video heads (which are located on the spinning head drum) are actually mounted on piezo crystals that are used to move the head dynamically so that it can follow a non-standard video track. Why would they design something like that? It turns out that if you want to do good-quality slow- or fast-motion playback of video, you end up playing the tape off-speed, which creates non-standard video tracks, so dynamic tracking was invented.

    Professional “studio” DV decks usually have dynamic tracking. I’d check in the yellow pages for a video duplication or editing facility and see if they have a DV deck with dynamic tracking.

    One caution: It’s possible that the tape could be so out of standard that it might be beyond the range of the dynamic tracking. It’s also possible that the tape could be physically damaged and might not be corrected through the video deck’s error-correction capabilities. In any case, you might want to make a dub of your tape using your “out of standard” deck just in case you don’t have any success using the other method. If the tape is physically damaged, you should minimize the number of times you play back the tape.

    Image Transport Via Memory Card

    I just bought a digital camera and love it. The only problem is that I live an hour away from any place that can print professional-quality (or even regular print quality) photos. Is there a way to put images that are on my computer back onto a CompactFlash card?
    Jon Hansen
    Bay City, Oregon

    See the first question’s answer—check out a card reader to get images back on your memory card. Card readers are stand-alone devices that typically plug into the USB port of your computer. When you plug the card reader into your computer and then insert your media card, your CompactFlash card will show up on your computer just like any other removable media. Then it’s just a matter of copying your files to your card just like you’d copy images to your hard drive.

    Contact the lab that you’re going to take your card to, and see if they require a specific format for your images and whether they can read from a memory card. Many professional labs accept CD or Zip disks, so you might consider getting a CD-R/RW drive or a Zip drive for this purpose.

    Older Formats

    I’ve saved hundreds of photos and some other documents on Imation Superdisks. My Superdisk drive went bad, and they don’t make them anymore. I had the drive replaced with a 250 MB Zip drive and need to find someone with a working Superdisk drive who can copy all the information from them to Zip disks.
    Fred VanderPoel
    Via e-mail

    The Superdisk was developed by Imation (a spin-off company of 3M). Since the Superdisk drive could read a 3.5-inch floppy disk besides the 120 MB Superdisk, Imation thought the product would be the perfect replacement for the ubiquitous 3.5-inch floppy. Well, that didn’t happen. Although Imation no longer makes the drive, QPS (www.qps-inc.com) is now making a Superdisk. The QPS Superdisk works with standard 3.5-inch floppies and LS-120 MB disks as well as the new 240 MB disk.

    For those of you in a similar situation, I suggest the following solutions:

    1. Take a look at online auctions—you can find used Superdisk drives on eBay; 2. Check a print service like Kinko’s to see if they have any computers with your type of drive; 3. Try a data duplication service—one that creates CD-ROMs, etc.; 4. Look into a professional graphics service bureau. They usually have a number of different drive technologies.

    File-Saving Challenges

    I used Windows Explorer (Win98) to drag my graphic files from storage on a CD to my hard drive. After altering one of the files in Photoshop, I attempted to “Save As” and received this message: “Could not save as C:\…because the file is locked. Use the Properties Command in the Windows Explorer to unlock the file.” I don’t see anything I can use to “unlock the files.”
    Hal Tyler
    Via e-mail

    In Windows Explorer, “right-click” on the file and choose “Properties.” Uncheck the “read-only” box. You should be able to save your file. Make sure that you’re not trying to save to a “read-only” device like a CD-ROM.


    If you have any questions, please send them to HelpLine, PCPhoto Magazine, 12121 Wilshire Blvd., Ste. 1200, Los Angeles, CA 90025 or [email protected].Visit our Website at pcphotomag.com for past HelpLine columns.




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